Daniel Luna-Workman | ||||||||||||||||||||||||
Objective: To obtain a challenging position, with a reputable company, that will allow me to utilize my skills and experience. | ||||||||||||||||||||||||
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Professional Experience Graphic Design and Publishing. *Assembled promotional pieces each week for Bulk Mailings. *Designed letterhead and stationary for organization and executives. *Freelance Publisher and Designer for several promising new business. *Made up instruction booklets to help train coworkers how to use their computers and it's applications. Managerial and Employee Relations *In charge of hiring and interviewing all prospects. *Keeping accurate and up-to-date personnel folders for all present and past employees. *Responsible for handling any upsets or disputes between workers. Customer Service and Relations *Responsible for answering and routing 500 - 700 calls a day for two companies. *Handled new clients and helped understand processes used for Graphic Designing and Desktop Publishing. *Met with company's clients and help explain and better orient them with the product(s). *Served as customer interface for quality issues. General *Reviewer of daily reports and data analysis of financial and statistical data. *Planner for special recruiting events. *Facilitator of Teen Orientation training. *Helped train coworker's on area's new computer system, and assisted in troubleshooting. Positions *Switchboard Operator, Monsanto/IBM - Adecco April 99 - present *Desk Clerk Night Auditor, Baymont Inns and Suites Jan. 99 - May 99 *Junior Manager, American Resorts International March 98 - Oct 98 *Personnel Officer, Church of Scientology of Missouri April 97 - June 98 *Project Coordinator, St. Louis Partners Americorps Jan 97 - April 97 | |||||||||||||||||||||||
Education & Skills | ||||||||||||||||||||||||
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- Graduating High School Diploma, Gateway Institute of Technology June 1996 Computer Skills: Word Perfect, MS Windows (NT, 3.1, 95, 98), MS Word, PC Tools, Illustrator, Toolbox, Windows Explorer,MS Office,MS Excel, Pagemaker, Quark X-Press, Photoshop, Corel Draw, Lotus Word Pro, MS Works, MS Power point, PC Paintbrush, PC Write, Kai's Power tools, MS - DOS, Lotus Freelance Graphics, Office skills: Human Resources, Switchboard,Filing, Product Information,Typing 55 wpm, 6000 keystrokes/hr. Administrative Skills: Spreadsheets,Layouts,Correspondence,Data Entry, Graphic Design Data Processing Desktop Publishing Management Skills: Training,Recruitment,Conflict Resolution Refrences -Available upon request. | |||||||||||||||||||||||
Please E-mail me at the address below if you would like further information. | ||||||||||||||||||||||||
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[email protected]
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