Daniel Luna-Workman
   
Objective: To obtain a challenging position, with a reputable company, that will allow me to utilize my skills and experience.
 
Professional Experience
Graphic Design and Publishing.
*Assembled promotional pieces each week for Bulk Mailings.
*Designed letterhead and stationary for organization and executives.
*Freelance Publisher and Designer for several promising new business.
*Made up instruction booklets to help train coworkers how to use their computers and it's applications.
Managerial and Employee Relations
*In charge of hiring and interviewing all prospects.
*Keeping accurate and up-to-date personnel folders for all present and past employees.
*Responsible for handling any upsets or disputes between workers.
Customer Service and Relations
*Responsible for answering and routing 500 - 700 calls a day for two companies.
*Handled new clients and helped understand processes used for Graphic Designing and Desktop Publishing.
*Met with company's clients and help explain and better orient them with the product(s).
*Served as customer interface for quality issues.
General
*Reviewer of daily reports and data analysis of financial and statistical data.
*Planner for special recruiting events.
*Facilitator of Teen Orientation training.
*Helped train coworker's on area's new computer system, and assisted in troubleshooting.
Positions
*Switchboard Operator, Monsanto/IBM - Adecco April 99 - present
*Desk Clerk Night Auditor, Baymont Inns and Suites Jan. 99 - May 99
*Junior Manager, American Resorts International March 98 - Oct 98
*Personnel Officer, Church of Scientology of Missouri April 97 - June 98
*Project Coordinator, St. Louis Partners Americorps Jan 97 - April 97
 
Education & Skills
- Graduating High School Diploma, Gateway Institute of Technology June 1996
Computer Skills: Word Perfect, MS Windows (NT, 3.1, 95, 98), MS Word, PC Tools, Illustrator, Toolbox, Windows Explorer,MS Office,MS Excel, Pagemaker, Quark X-Press, Photoshop, Corel Draw, Lotus Word Pro, MS Works, MS Power point, PC Paintbrush, PC Write, Kai's Power tools, MS - DOS, Lotus Freelance Graphics,
Office skills: Human Resources, Switchboard,Filing, Product Information,Typing 55 wpm, 6000 keystrokes/hr.
Administrative Skills: Spreadsheets,Layouts,Correspondence,Data Entry, Graphic Design Data Processing Desktop Publishing
Management Skills: Training,Recruitment,Conflict Resolution
Refrences
-Available upon request.
 
Please E-mail me at the address below if you would like further information.
[email protected]
 
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